User Support & FAQ

User Details

Name: Novelty Sweets

Email: noveltysweetsauckland@gmail.com

Mobile:

Address: 10J/2 Bishop Browne Place, Flat Bush, Auckland 2013

Frequently Asked Questions (FAQ)

1. How do I place an order?

Simply browse through our menu, add items to your cart, and proceed to checkout to complete your order.

2. How do I track my order?

You can track your order through the order history section of the app once your order has been placed.

3. What payment methods are accepted?

We accept major credit cards and online payment methods.

4. How do I cancel or modify my order?

You can cancel or modify your order within a few minutes after placing it. For assistance, please contact our support team immediately.

5. What should I do if I didn’t receive my order?

If you didn’t receive your order, please contact our support team as soon as possible. We’ll investigate the issue and ensure you receive your order or a refund.

6. How can I provide feedback?

You can submit feedback directly through our app or contact our support team at noveltysweetsauckland@gmail.com.

Contact Us

If you need further assistance, please contact our support team:

Email: noveltysweetsauckland@gmail.com

Phone:

Submit a Support Request

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